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StarBand Communications strives to be the leading provider of Internet services via satellite, and as such seeks to gain the full trust and confidence of guests visiting its website. StarBand Communications firmly believes in protecting the privacy of all visitors to its website, and desires to inform visitors via this Privacy Policy what information will be collected, how it will be used, and what choices visitors have regarding the collection and use of this information.

Personal Information

Cookies

Like virtually all companies with an Internet presence, StarBand Communications uses "cookies" to both personalize your experience on our sites and to collect anonymous usage statistics. A "cookie" consists of a line of text with a random identifier that is written to your browser by a web page server. A cookie cannot be used to run programs on your computer or transfer viruses, and is used solely to record traffic on our websites. Our use of cookies in no way attempts to associate individual usage of our sites with any personal identifying information. Rather, it is only intended to make your visit more enjoyable by remembering your preferences, and to allow us to improve our website by determining aggregate characteristics. Some of this aggregate usage information may be shared with our partners, but such information will not contain any personally identifying data, except as set forth in this Privacy Policy.

Some banner ads displayed on StarBand Communications websites may be operated by outside services that may also place cookies on your computer. Such operations are beyond the control of StarBand Communications. Nevertheless, we will not permit such services to correlate information obtained from the use of such cookies with any personal identifying information held by StarBand Communications.

You may disable the use of cookies within your browser; however, such action may prevent you from maximizing utilization of our website.

Registration

In some areas of the site, you may be asked to provide us with personal identifying information such as your name, contact information and billing information. This information is necessary as required to establish our business relationship. This information will not be sold to any outside parties, and will only be used to maintain our business relationship.

At times, we may be required to share limited personal information with third parties who are performing functions related to maintaining your StarBand service. These third parties may use such information only to complete such tasks, and the information that they receive will be limited to the minimal amount of information necessary to complete the task.

In addition, we may choose to periodically provide you with information about products or services that we believe will enhance your online experience. StarBand Communications Inc., however, will not share your personal contact information with any outside parties for such solicitations. [You may contact those outside parties directly should you desire additional information about or to purchase the products or services that they offer.] You may, of course, choose not to receive any solicitations by opting out either when you first register for service with StarBand Communications, or at any later time as you may wish via the account management services available on our website.

Modifying Personal Information

StarBand Communications offers guests the opportunity to access or modify information provided during registration. To access or modify such information, visit http://www.starband.net/ and click on My Account.

Minors

StarBand Communications strongly urges parents to closely supervise their children’s use of the Internet. StarBand Communications does not knowingly gather information from those under 18 years of age. StarBand Communications recommends that children ask a parent or guardian for permission before sending any personal information over the internet to StarBand Communications, or to anyone else.

StarBand Communications encourage parents to further educate both themselves and their children about proper online behavior. Parental-control protections (such as computer hardware, software, or filtering services) are commercially available that may assist parents in limiting access to material that is harmful to minors. However, StarBand Communications makes no warranties or representations as to the accuracy, completeness, or usefulness of any such parental control software or service. Many valuable resources regarding this topic are available on the web, including those at www.getnetwise.org.

Security

Personal information will be collected by StarBand Communications in a secure manner and will be protected by detailed security measures to prevent its loss, misuse or alteration. While we cannot guarantee that such information will always be protected from external "hackers", we will make every effort to ensure its integrity and security. Internal StarBand Communications access to personal information will be strictly limited and only allowed when necessary to complete our business processes.

Public Forums

You should be aware that information you knowingly provide in public forums, such as on news groups, discussion boards or other online services, can be seen by many individuals on the Internet, and may be collected and used in ways that are not consistent with StarBand Communications policies. Such information is considered public information and is not protected by our Privacy Policy. StarBand Communications urges you to exercise caution before providing any information online.

Other Sites

StarBand Communications would like to stress that other sites on the Internet, including those that may have links from or to StarBand Communications websites, may not have privacy policies consistent with ours. We strongly recommend that you examine each site’s privacy policy before providing any personal information.

Exceptions to this Policy

Although it is StarBand Communications’ policy not to share personal information or usage information except as described above, StarBand Communications does reserve the right to disclose this information at its sole discretion if we believe that such actions are reasonable for any compelling reason, including but not limited to:

Requirements of applicable laws and law enforcement agencies or valid legal processes

Identification of violators of our acceptable use policy

Protection of StarBand Communications or any of its guests

Personal Communications

StarBand respects its guests' privacy and will not randomly monitor or disclose the contents of private e-mail or private chat room communications. However, StarBand has the right, but not the obligation, to monitor or disclose the contents of private communication, if StarBand, in its sole discretion, reasonably believes that such action is necessary to:

Comply with applicable law, law enforcement agencies or valid legal processes

Protect StarBand Communications or any of its guests

Changes

StarBand Communications may change this policy from time to time as necessary. Whenever such a change occurs, it will be clearly identified on our website, and of course any information gathered under a previous policy will be handled in a manner consistent with that policy.

Contact

If you have any questions about StarBand Communications’ Privacy Policy, or you believe StarBand Communications has not adhered to its policy, please contact:

StarBand Privacy Coordinator
1760 Old Meadow Drive
McLean, VA 22102
Or via email at
privacy@starband.com